Frequently Asked Questions
Everything you need to know about your home gym journey.
What is the standard shipping time for heavy gym equipment?
Most orders are processed within 1-2 business days. Transit times typically range from 3-7 business days depending on your location, though freight shipments for power racks and functional trainers may take slightly longer.
Do you offer a warranty on your strength equipment?
Yes, we offer a robust warranty program. Our power racks and bars typically carry a limited lifetime warranty against structural failure, while cables and pulleys are covered for one year.
Can I return an item if it doesn't fit my gym space?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition. Please note that return shipping costs for heavy equipment are the responsibility of the customer.
Do you provide financing options for large purchases?
Absolutely. We partner with Affirm and Klarna to provide flexible monthly payment plans, allowing you to build your dream gym now and pay over time.
Are your weight plates and bars Olympic-sized?
Yes, all our barbells and weight plates are designed to the Olympic standard 2-inch (50mm) sleeve diameter to ensure compatibility across our entire product line.
Is assembly required for your power racks and machines?
Most of our heavy equipment requires assembly. We provide detailed printed manuals and video tutorials on our website to guide you through the setup process step-by-step.